Online Marketing Blog

I think I just might!

It is no longer a question of IF companies should execute a social media strategy.  The question for most companies is HOW to best execute a meaningful and engaging approach that generates results.  With so many social media marketing options available, marketers must also decide best practices and what tactics to avoid.

We all make mistakes as marketers and it’s important that we not only learn from those mistakes but share  with others so that they can avoid them.  I hope that the 20 Social Media Marketing Do’s and Don’ts that I’ve provided within this article not only entertain you but make you think about your current social media strategy. Which tactics are you happy to say you’ve implemented and which mistakes will you admit to?

When most people think of search engine optimization for a company, it’s usually as a marketing function. That makes sense since SEO is such a low-cost, high impact and measurable method of attracting new customers and revenue. However, I think looking at SEO and optimizing social media solely as a marketing function is like looking only at the eyeball of your favorite portait. Take a step back and you’ll see a bigger, more interesting picture.

Think Outside the Marketing Search Box. Companies publish a variety of content besides products and services but usually rely only on people’s familiarity with the company website to find that information.  Customers, employees, partners, job seekers, news media, industry analysts and investors need a variety of information from those companies and with over 11 billion queries handled every month by Google, search is a prime channel for discovery. So is social. Facebook has over 800 million members, Twitter has over 200 million and LinkedIn over 100 million. If content has a purpose and an intended audience, why not optimize for findability and shareability?

Is your internet marketing strategy putting customers to sleep?

Compared to B2B companies, businesses that serve consumer audiences are typically focused on a much shorter sales cycle due to the cost and nature of the purchase.  They are searching for a one stop sale.  B2C companies typically target a single decision maker or customer segment instead of multiple decision makers and influencers.  As a result, the approach and internet marketing tactics mix needs to be more relevant to the consumer vs. the business buying experience.

The Holiday season gives B2C marketers plenty of reasons to improve their focus on best practices in internet marketing. Competition is tough for online buyers, so what should B2C marketers keep in mind with their Internet marketing strategy? Here are 5 essential tips for B2C marketers to get more sales online:

A few weeks ago, @aknecht and @SocialMichelleR had me on their #socialchat and as I am prone to do, I ask for questions in advance and try to answer them so when the actual Twitter chat comes, I’m ready with robust content and links instead of thinking of everything on the fly. The result is a richer experience for all I think. It’s also a source of content that one can use for a blog post. Like this one

According to Hashtracking, that #socialchat was quite active, with 523 tweets, 76 contributors, a reach of 291,000 and 3.2 million impressions. It’s amazing how much potential reach is possible through a well attended chat on Twitter.  I did a #blogchat with @mackcollier before BlogWorld LA and we posted huge numbers: 4k tweets, 800+ contributors, reach of 3+ million and over 29 million impressions.  Twitter chats are growing in popularity and such scheduled gatherings have extended to other platforms like Facebook and Google+.

A recent study “State of Digital Marketing Report” indicated that for both B2B (57%) and B2C (41%) websites, search engine optimization was the most effective marketing tactic for lead generation over paid search advertising and social media marketing. Keep in mind, the study was sponsored by a provider of SEO services and had a conservative sample size. Despite that, the findings are consistent with what many successful SEO practitioners have known for years.

There are a number of additional studies that have supported the notion that Search Marketing (PPC and SEO) are the most effective and efficient practices for improving website traffic, leads and sales. In fact, Google has compiled a number of case studies and examples of how online search has driven substantial offline sales. Earned, Owned, Paid and Shared Media all drive search as search drives both online and offline outcomes for business.

Blogs are often rated one of the top content marketing tactics for attracting and engaging customers and eMarketer has reported blogs reach over 50% of the internet audience. But many companies fail to combine two of the most important tools for boosting relevant traffic and reach: Optimization for search engines and for social media.

Most marketers and bloggers understand the basics of a good business blog and the notion of search engine optimization but often focus more on keywords than the customers that are actually searching.  Adding keywords to blog posts is a common SEO tactic but developing a blog content plan around both search keywords and social topics that represent what customers care about can result in content that is inherently more search, social and customer media friendly.

As SES Chicago reaches its final sessions the audience is still alert and ready to learn at TopRank CEO Lee Odden’s afternoon presentation on “Content Marketing & Optimization.”  According to Google’s Eric Schmidt, every 2 days we create as much information as we did from the dawn of time to the year 2003.  With so much information being shared what can we do as marketers to make our content easy to spot and easy to consume?

Can Customers Find Your Content?

Content creation is so much more than marketing, it is a way of engaging and enticing potential customers to take action.  Optimized content can make sure that customers interact with your brand.  There are many types of content that companies publish and many different audiences that a company should interact with.  Content creation is one of the most effective form of online marketing, it also happens to be the most difficult.

Proper execution of a local and social media strategy is still a head scratcher for many internet marketers.  The session on “Local + Social: the Future of Promotion” featuring Gregg Stewart and Benu Aggarwal at SES Chicago was a must see to answer several important questions.

A Best Practices Approach with Gregg Stewart

Did you know that roughly 20% of all Google searches have local intent?  When you look at mobile data that number is even higher.  These statistics alone should show us as marketers how important a online local strategy is for improving engagement.

Checking the Box Won’t Work

While website All Facebook says that 96% of small businesses are on Facebook, Mashable.com says that 64% of small businesses think that social media is unnecessary.  Part of what this data tells us that many companies are simply checking the box, but aren’t sure how to properly utilize social media marketing channels.

Wednesday morning’s panel discussion on search, social, and content was flush with information that was easy to digest and provided helpful tips for implementation. The session was moderated by Anne Kennedy from the SES Advisory board and featured speakers:

• Aaron Kahlow, Chairman & Founder, Online Marketing Summit & SES Advisory Board (@omconnect)
• Arnie Kuenn, President, Vertical Measures (@arniek)
• Lee Odden, SES Advisory Board & CEO, TopRank Online Marketing & SES Advisory Board (@leeodden)

Kahlow Presents the What, Why, How, and Who of Search, Social, and Content

Aaron Kahlow focused on some very basic but essential areas that all marketers should focus on when creating a campaign either online or offline. In regards to search, social, and content he had this to share:

I’m going to be visiting the windy city for SES Chicago this week and have been trying to figure out where to explore if I can find some time while I’m there. I always enjoy a great meal so turning to search engines and social media platforms was an obvious answer for me to find great restaurants.

Understanding how end consumers use search and social to find and discuss your business online is key in creating an effective online marketing strategy.  The more that you study and adapt your strategy to positively impact new customers, the more successful your social media strategy will be.

October 28, 2011 marked my first attendance at the Minneapolis chapter of Social Media Breakfast (#SMBMSP).  I arrived at 514 Studios around 7:45am and to be honest, I was surprised at the number of people already in the audience.  I grabbed my seat in the second row and had an opportunity to to meet the featured speakers Lisa Grimm and Meg Knodl right before they took their seats at the front of the room.

Did You Know?

• There are 46 SMB chapters nationwide
• #SMBMSP has officially consumed 3,751 pieces of bacon
• October 28, 2011 marked the 40th SMB for the MSP chapter
• MSP is the largest chapter (and according to SMBMSP Director Mykl Roventine, the Twin Cities has the most attractive members)

#SMBMSP40 Speakers

With over 70 sessions SES Chicago running November 14-18, 2011 is a virtual smorgasbord of information for Marketing and SEO professionals alike.  Many topics will be covered including: PPC, keyword research, SEO, social media, local marketing, mobile marketing, link building, content, optimization, usability, and so much more.  With so many sessions to choose from where should you begin?  Below are a list of ‘must see’ sessions that I will be sure to check out while I’m there.

#1 – Winning! Measuring Social Media Success

While I doubt that Eli Goodman and Tami Dalley will be channelling Charlie Sheen I am still very interested to hear their take on measuring the success of social campaigns.  I would recommend having your social media metrics handy if possible ( I know I will), so that you can apply the speakers instruction on estimating the value of your fans and followers in real time.  Who knows, we may find that we score better than anticipated.